When things are tense and when an issue needs resolving between people, it's very easy to inadvertently 'push the wrong buttons', and make…
We usually say too much. We don't let the other person think. We say a thing, and before the other even has time to process it, we add…
Always nice to gauge the mood of a room, when I do a training or give a talk: "What does ‘selling’ represent for you? "What thoughts or…
It's said that everything is marketing, and that's true. On a much deeper level though, everything you do is a signal. And, everything you…